Terms & Conditions

• “Platform” means the Herbax affiliate network, dashboard, APIs, tracking systems, and the associated lead-management CRM.
• “Affiliate” means any person or entity approved to promote Offers and submit Leads through the Platform.
• “Offer” means a specific campaign, product, or service that Herbax authorises an Affiliate to promote, including its payout, geography, and creative rules.
• “Lead” means an end-user record (such as name, phone number, and interest) submitted by an Affiliate through the Platform.
• “Valid Lead” means a Lead that meets the validation criteria in Clause 6 and is accepted by Herbax and/or the relevant Advertiser.
• “Advertiser” means Herbax or a third-party brand on whose behalf Leads are collected and processed.
• “Approval Rate (AR)” means the percentage of an Affiliate’s Leads that are approved over a defined period.
• “Payout” means the commission payable to an Affiliate for Valid, approved Leads under an Offer.

By clicking “Submit application”, registering an account, accessing the dashboard, or submitting any Lead, you confirm that you have read, understood, and accepted this Agreement, together with our Privacy Policy and any Offer-specific terms, which are incorporated by reference. This Agreement forms a binding contract between you and Herbax. If you accept on behalf of an organisation, you represent that you are authorised to bind it.

• You must be at least 18 years of age and competent to contract under applicable law.
• If registering as a business, you must be a validly constituted legal entity authorised to operate.
• You must provide accurate, current, and complete registration information and keep it updated.
• Herbax reserves the absolute right to approve, reject, or revoke any application at its sole discretion, without obligation to provide reasons.

• You are responsible for maintaining the confidentiality of your account credentials and API keys.
• You are responsible for all activity that occurs under your account, whether or not authorised by you.
• You must notify Herbax immediately of any unauthorised access or suspected breach.
• One Affiliate may not operate multiple accounts to circumvent caps, approval rules, or suspensions without written permission.
• Herbax may require identity, business, or payment-method verification (KYC) before activating an account or releasing Payouts.

You agree, at all times, to:

• No spam traffic. Not generate Leads through unsolicited messaging, purchased/scraped contact lists, SMS/email spam, or any traffic that violates applicable anti-spam laws (including the TRAI/DLT framework in India).
• No fake or misleading advertising. Not make false, deceptive, exaggerated, or unsubstantiated claims, including fake medical, health, or earnings claims, fake scarcity, fake reviews, or impersonation of Herbax, Advertisers, celebrities, or government bodies.
• No unauthorised brand bidding. Not bid on, or use in ad copy or domains, Herbax or Advertiser trademarks, brand names, or misspellings on any ad platform unless expressly permitted in writing for a specific Offer.
• Ad-platform compliance. Comply with the policies of every traffic source you use, including Meta/Facebook, Google, YouTube, TikTok, and any network or messaging platform. Policy violations, account bans, or penalties on those platforms are your sole responsibility.
• Lawful promotion. Promote Offers only in approved geographies, languages, and channels, and comply with all applicable advertising, consumer-protection, drug/health-claim, and data-protection laws.
• Accurate landing pages. Ensure landing pages and creatives are accurate, contain required disclosures, and clearly obtain end-user consent before collecting and submitting any Lead (see Clause 9 of the Privacy Policy).

• Valid Lead. A Lead is valid only if it is a genuine, unique, consenting end-user who matches the Offer’s targeting (geography, language, interest) and passes Herbax’s and/or the Advertiser’s validation and confirmation process.
• Fraud detection. Herbax operates automated and manual systems to detect fraudulent or low-quality Leads, including duplicate, recycled, incentivised, bot-generated, auto-filled, fake-identity, fake-number, and self-generated Leads.
• Right to reject or hold. Herbax may, at its sole discretion and at any time, reject, hold, quarantine, re-verify, or cancel any Lead that is suspected to be invalid, fraudulent, duplicated, or non-compliant, including after initial acceptance, and such Leads will not be eligible for Payout.
• Quality-drop holds. The Platform may automatically hold or cancel Leads during quality drops, abnormal duplicate spikes, or when an Advertiser reports quality concerns, pending review.
• Investigation. You agree to cooperate with any quality or fraud investigation and to provide source, consent, and traffic evidence on request.

• Minimum benchmark. Affiliates are expected to maintain a minimum Approval Rate (typically 15%, or as specified per Offer). Sustained performance below the benchmark may result in throttling, re-pricing, pausing, or suspension.
• System-controlled lead throttling. During periods of low approval, abnormal traffic, or capacity limits, the Platform may automatically throttle, slow, pause, or limit the number of Leads accepted from an Affiliate, Offer, or source until quality stabilises. Such throttling is an automated quality-control mechanism and is not a breach by Herbax.
• Pausing conditions. Leads or Offers may be paused for reasons including low AR, fraud signals, Advertiser instruction, capacity caps, payment risk, or compliance review.
• No guarantee. Approval Rates, payouts, caps, and lead volumes are not guaranteed and may change without prior notice. Herbax does not warrant any minimum earnings, conversion, or approval level, particularly during abnormal situations such as Advertiser changes, market disruptions, festive/seasonal spikes, fraud waves, or force-majeure events.

• Payment cycle. Payouts are calculated on approved, Valid Leads and disbursed on Herbax’s standard cycle (e.g., weekly or as communicated per Affiliate/Offer), subject to verification and to Advertiser confirmation/settlement.
• Minimum threshold. A minimum Payout threshold may apply; balances below the threshold roll over to the next cycle.
• Deductions & clawbacks. Herbax may deduct, adjust, reverse, or claw back amounts attributable to fraudulent, duplicate, returned (RTO), cancelled, charged-back, or subsequently invalidated Leads, including after a Payout has been made.
• Holds. Payouts may be withheld during fraud or compliance review, pending KYC/verification, or where an Advertiser disputes or fails to settle the underlying Leads.
• Taxes. You are responsible for all taxes (including TDS/GST as applicable) on your earnings and for providing valid tax and payment details. Herbax may withhold statutory taxes where required by law.
• Final amounts. Dashboard figures are indicative until reconciled. Reconciled, Advertiser-confirmed amounts are final.

Permitted (when compliant and approved per Offer): your own websites and landing pages, compliant paid social and search advertising, native ads, SEO, and opt-in channels with valid consent.

Prohibited traffic includes, without limitation:

• Incentivised traffic, fake/forced clicks, cookie stuffing, pixel/postback manipulation, or traffic-laundering.
• Bots, click farms, emulators, proxies/VPN-masked traffic intended to disguise origin, and auto-generated form fills.
• Spam (SMS/email/WhatsApp), unsolicited messaging, and DLT/anti-spam violations.
• Misleading, adult, illegal, hateful, or trademark-infringing creatives, or unauthorised brand bidding.
• Any source prohibited by the Offer, the Advertiser, or the underlying ad platform.

Stop-traffic on request. If Herbax requests that you pause or stop traffic to any Offer or source, you must do so within twelve (12) hours of the request. Leads generated after the stop-window may be rejected without Payout, and continued traffic may result in suspension.

All trademarks, logos, creatives, software, APIs, documentation, and content provided by Herbax remain the exclusive property of Herbax or its licensors. You receive a limited, revocable, non-exclusive, non-transferable licence to use approved materials solely to promote authorised Offers in accordance with this Agreement. You acquire no ownership rights, and you must cease all use immediately upon suspension, termination, or request.

Payouts, Offer terms, Advertiser identities, caps, conversion data, tools, and any non-public information disclosed through the Platform are confidential. You must not disclose, resell, or use such information except to perform under this Agreement, and the obligation survives termination. Public disclosure of payouts or Offer terms without written consent is a material breach.

• Either party may terminate this Agreement at any time with notice. Herbax may suspend or terminate access immediately and without notice for suspected fraud, abuse, non-compliance, or risk to Herbax, Advertisers, or end-users.
• Immediate suspension for fraud. On detection of fraudulent, manipulated, or materially non-compliant activity, Herbax may immediately suspend your account, freeze pending balances, reverse affected Payouts, and pursue recovery and legal remedies.
• Upon termination, all licences end, outstanding obligations survive, and only Valid, fraud-free, Advertiser-confirmed Leads remain eligible for Payout, subject to review and clawback rights.

• The Platform is provided on an “as is” and “as available” basis without warranties of any kind.
• No liability during downtime or technical issues. Herbax is not liable for any loss of Leads, earnings, or opportunity arising from CRM/Platform downtime, maintenance, tracking delays, API errors, postback failures, or other technical or connectivity issues.
• Backup CRM usage. Herbax may operate or fail over to a backup CRM, mirror, or secondary infrastructure during incidents; brief discrepancies, delayed syncs, or temporary data differences during such operation do not create liability.
• To the maximum extent permitted by law, Herbax shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data. Herbax’s total aggregate liability shall not exceed the total Payouts actually paid to you in the three (3) months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Herbax, its directors, officers, employees, and Advertisers from and against any claims, damages, penalties, fines, losses, and expenses (including legal fees) arising from: (a) your traffic, creatives, landing pages, or promotional methods; (b) your breach of this Agreement or any law; (c) your collection or handling of end-user data; and (d) any legal action arising from false, misleading, or improper advertising practices by you, which shall not be attributed to or held against Herbax. Herbax bears no responsibility for advertisements, claims, or representations made by you without written authorisation.

In the event of any complaint, investigation, or legal action arising from your advertising, traffic, or conduct, Herbax may disclose and share your account, identity, contact, payment, traffic, and related information with law-enforcement agencies, regulators, courts, or other competent authorities as required by law or to cooperate with such proceedings, and you consent to such disclosure.

Herbax may amend this Agreement, Offers, payouts, and policies at any time. Material changes will be notified via the dashboard or email and take effect on posting (or on the stated effective date). Your continued use of the Platform after changes constitutes acceptance. It is your responsibility to review the current Terms.

This Agreement is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and rules thereunder. Subject to Clause 17, the courts at the registered office location of Herbax shall have exclusive jurisdiction.

The parties shall first attempt to resolve any dispute amicably within thirty (30) days. Failing resolution, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by Herbax. The seat and venue of arbitration shall be the registered office location of Herbax, the language shall be English, and the award shall be final and binding. This clause survives termination.